HR/IR jobs

Director – Communications, Performance and Engagement

The Fair Work Commission (the Commission) is the national workplace relations tribunal. It is an independent body with power to carry out a range of functions relating to:
• the safety net of minimum wages and employment conditions
• enterprise bargaining
• industrial action
• dispute resolution
• termination of employment
• registered organisations
• anti-bullying

The Director-Communications, Performance and Engagement will operate under broad direction and draw on significant public sector knowledge and experience and a sophisticated understanding of workplace relations to influence and set the strategic direction for the Communications, Performance and Engagement Team. They will translate strategy into operational goals and standards, create plans, provide expert advice, make decisions based on professional judgement, and have demonstrated experience in achieving results and business process improvement.

The Commission is transforming the way it informs and assists those who use its services through applying plain language, user experience, design thinking, behavioural insights and technology. Working with a high level of autonomy, the Director will lead a high performing team to support this critical transformation and deliver core Commission services.

The Director will bring a sophisticated approach to performance improvement through proactive analysis and reporting of Commission data, informed by a deep understanding of the relationship between data, tribunal processes and performance. They will initiate, establish, and maintain strong relationships with key internal and external stakeholders, capitalising on the knowledge within the organisation as well as consulting externally where appropriate, to drive and implement a culture of change and continuous improvement.

The Director will coordinate and support the Commission’s strategic engagement with its external stakeholders, including employer organisations, unions, and the media, and play a key role in the Commission’s interactions with other government institutions and the Australian Parliament. They will communicate with influence by anticipating and adapting messages to their target audience, gain stakeholder support through persuasive negotiation and be able to identify common ground to facilitate agreement and acceptance on highly complex and/or sensitive matters.

For further information about the role and how to apply, please view our website as listed above.

This advertisement will close on Sunday 14 March 2021 at 11:45PM AEDT