The FWC has determined that Woolworths was justified in sacking a petrol station employee for refusing to hand over money and cigarettes to a "difficult" customer, who then walked off without paying for a Dare iced coffee and spinach ricotta roll.
The FWC has acknowledged its phone system may flummox workers from non-English speaking backgrounds, allowing a "technologically illiterate" cleaner to challenge her dismissal despite filing her application two days' late.
The FWC has rejected a credit union supervisor's unfair dismissal claim because she exposed her employer to significant financial risk in transferring more than $340,000 from a deceased customer's account without a probate certificate.
The "mastermind" behind an alleged conspiracy to steal fuel from employer Coles Express will have her unfair dismissal claim heard after Australia Post failed to meet its Express Post "next day delivery" guarantee.
A mother and daughter were unfairly dismissed by an abortion clinic because the employer failed to adequately investigate allegations of fraud and bullying levelled at the pair, the FWC has found.
Employers needn't comply with rigid performance management processes when dismissing poorly-performing employees, as long as they can point to conscious and concerted efforts to address the worker's perceived shortcomings, the FWC has found.
The FWC has called on employers to introduce a greater range of disciplinary options like fines and unpaid suspensions into agreements to avoid "inappropriately lenient or inappropriately harsh" responses to misconduct that are problematic for all parties concerned.
Contested-facts dismissal case should have gone to hearing: Bench; Member's "significant error" in considering legal representation; FWC rejects employer's costs bid in Coty "ugly emails" case.
The FWC has upheld the sacking of a university employee who allegedly fabricated a medical certificate by inserting a "curious" phrase from another certificate to prove she was unfit for work.