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Customer feedback "unfair" performance measure: FWC

In a decision that might convince employers to reconsider using client feedback as a basis for KPIs, the FWC has highlighted Audi's "astounding" absence of HR specialists in finding it unfairly dismissed a service advisor for failing to meet benchmark customer survey scores.

Academic responds to university's damages bid

An academic says Murdoch University has no legal basis to seek damages against him for a dip in international student enrolments after his alleged public interest disclosures about its admissions practices.

Full court weighs options after six-year hiatus

A full Federal Court is today probing whether a judge's six-year year delay in issuing a decision on a sexual harassment case led him to overlook the credit of witnesses and skimp on analysis as he "succumbed to the psychological attraction of a simple conclusion".


AWU's Walton responds to ex-official's harassment claim

The AWU has hit back at a Federal Circuit Court claim in which its former WA branch vice president is accusing the union of sacking her because she complained about alleged sexual harassment.

Kmart deal set to pass despite ballot flaws

Wesfarmers subsidiary Kmart wrongly permitted new recruits to vote for its latest agreement even though they were not engaged until after the access period, according to an FWC full bench that has nevertheless quashed an earlier rejection of the deal and invited submissions on an undertaking to provide choice of super fund.

Repeated mobile use did not warrant instant sacking

A gym must compensate a martial arts instructor for taking the "unnecessarily harsh" step of summarily sacking him, despite the FWC finding it within its rights to give him his marching orders for constantly using his phone while supervising classes.



"People like you can't get pregnant" remark justified sacking

The FWC has upheld the dismissal of an Energy Australia employee who told one colleague she could not get pregnant due to her sexuality and suggested to another that he was related to Deepak Chopra because of his Indian descent.