In a decision that might convince employers to reconsider using client feedback as a basis for KPIs, the FWC has highlighted Audi's "astounding" absence of HR specialists in finding it unfairly dismissed a service advisor for failing to meet benchmark customer survey scores.
An academic says Murdoch University has no legal basis to seek damages against him for a dip in international student enrolments after his alleged public interest disclosures about its admissions practices.
A full Federal Court is today probing whether a judge's six-year year delay in issuing a decision on a sexual harassment case led him to overlook the credit of witnesses and skimp on analysis as he "succumbed to the psychological attraction of a simple conclusion".
The AWU has hit back at a Federal Circuit Court claim in which its former WA branch vice president is accusing the union of sacking her because she complained about alleged sexual harassment.
Wesfarmers subsidiary Kmart wrongly permitted new recruits to vote for its latest agreement even though they were not engaged until after the access period, according to an FWC full bench that has nevertheless quashed an earlier rejection of the deal and invited submissions on an undertaking to provide choice of super fund.
A gym must compensate a martial arts instructor for taking the "unnecessarily harsh" step of summarily sacking him, despite the FWC finding it within its rights to give him his marching orders for constantly using his phone while supervising classes.
In a decision noting that workers cannot hold employers to promises in a "changing world" in which they must move with the times, the FWC has held that a call centre had a valid reason to sack a contact officer who refused to learn new skills, but a "ruthless" process made it unfair.
A court has found that an external HR advisor played a central role in the unlawful dismissal of a yoga instructor who complained about her employer failing to pay award rates.
The FWC has upheld the dismissal of an Energy Australia employee who told one colleague she could not get pregnant due to her sexuality and suggested to another that he was related to Deepak Chopra because of his Indian descent.